WordPress Client
Care Plans

Your Website is Your Digital Business Card

Having a website is crucial for your business. It generates leads, creates customers and helps build revenue (or at least it should). It’s the channel through which customers, suppliers and potential partners will find you and engage with you.

You want a peace of mind knowing it will be available for your audience 24/7 without interruption and it will continue to support your ongoing business growth.

No Website Is Off Limits to Hackers

One of the main reasons software is hacked is because it is not kept up to date. The hard truth is that all software is vulnerable, including the software that powers your website. With more websites getting attacked, including the top tier sites like Twitter and Facebook, you are not exempt. Keeping your software up to date helps mitigate those attacks and takes advantage of the advancing technology. 

DIY - Do It Yourself? DYHT - Do You Have Time?

Maintaining a website and managing the operations of your business is very time consuming. Not to mention the technical know-how to maintain a website is pretty exhausting. Ask yourself two honest questions: Could you do it yourself and do you have the time? Of course the answer is no, that’s why you are here. You should be spending more time building relationships with your customers, partners and nurturing new leads. It’s a full time job to keep up to date of all the trends in web development. 

Each Website Care Plan Includes...

Software Updates

With our care plans, any software updates are taken care of as soon as they’re available. Sites remain up-to-date with the latest security patches.

24/7 Security Monitoring

Your website runs 24/7 so why not have it monitored 24/7. Partnering with the leading provider of WordPress and website security solutions Sucuri, we ensure your site gets the benefit of world-class malware scanning.

Backups

Your website is backed up securely and stored off-site. If there is ever a need to restore to a previous version, just get in touch.

Uptime Monitoring

We save you the time and headache worrying about if your site is up. We will be notified instantaneously if it goes down. When that happens, we will assess the problem before it becomes serious. When your website is down, you’re losing visitors and with that revenue.

Vulnerability Monitoring

Paired with our security monitoring and WPScan Vulnerability Database, we take real time information about what plugins are vulnerable to your site so you can act accordingly.

Dedicated Team

When you have WordPress questions, we’re here to help. Rest easy, knowing that you are in good hands.

Plans and Pricing

Starter

$ 199/ Month
  • 24/7 Monitoring
  • Software Updates
  • Weekly Backups
  • Performance Monitoring
  • Monthly Reporting
  • Basic Support
  • Monthly Coaching Call
  • Malware Cleanup
  • Access to Video Traning
  • UX Analytics Monitoring
  • Monthly Website Audit

Power

$ 399/ Month
  • 24/7 Monitoring
  • Software Updates
  • Weekly Backups
  • Performance Monitoring
  • Monthly Reporting
  • Premium Dedicated Support
  • Monthly Coaching Call
  • Malware Cleanup
  • Access to Video Training
  • UX Analytics Monitoring
  • Monthly Website Audit
Best Value

First Class

$ 599/ Month
  • 24/7 Monitoring
  • Software Updates
  • Daily Backups
  • Performance Monitoring
  • Monthly Reporting
  • Premium Dedicated Support
  • Monthly Coaching Call
  • Malware Cleanup
  • Access to Video Training
  • User Experience Testing
  • Monthly Website Audit

Add-Ons

Customized Plan Based On Your Needs

Contact Us

  • Social Media Marketing and Management
  • Managed Hosting
  • On-Going SEO Campaign
  • Monthly Consultation Call

FAQ - Frequently Asked questions

We offer two types of support, Basic and Premium:

Basic Support – We answer any questions to help solve your problems. Our role is to monitor your site under our starter support plan.

Premium Support – This plan includes Basic Support and content updates, theme adjustments, install new plugins you provide, configure forms and more. Small jobs to generic WordPress issues, we’ll help with almost anything that can be done within 30 minutes. Our skills are in CSS, PHP and JavaScript.

If a task takes longer than 30 minutes, you will have the option to purchase a package of Pro Flex Hours. These packages include on-demand web development for your WordPress site that covers HTML/CSS code adjustments, WordPress edits, tweaks, and/or maintenance. The turnaround time is 3-5 business days on average.

  • Six Pro Flex Hours: $450
  • Twelve Pro Flex Hours: $750

When you signup, you’ll need to provide both the website admin and FTP credentials for your site. Once we get this information, we will install our software, connect the site to our system, perform an initial backup, and manually perform any software updates.

The answer is: you are not locked in to any type of contract. Cancel at anytime, with no penalties. Once you sign up, you are placed on an auto billing subscription. All we ask is you give us 7 days notice before the end of your billing cycle to inform us that you are no longer requiring our support going forward.

If you have the winning lottery numbers, sure! We have systems in place where your website is monitored 24/7. Our live business hours are currently Monday through Friday, 9 AM – 5 PM CST. General request/questions are answered within 2 business hours and we strive to complete all support tasks within 8 business hours but it usually happens MUCH faster. In case of emergencies (site hacked, your site goes down, etc.) outside of our normal business hours, all of our support specialist will be notified immediately, we will provide support within 3 hours to review the issue and an email notification will be provided alerting you of our awareness to the issue with a plan going forward.

Via email. We have a support desk system so anytime you need to submit a support request, you will email our support team. 

Email us at info@elsqrd.com to get started!

Ready To Get Started?

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